F A Q

  • What is the life expectancy of eyeliner and lashes?

    If you take care of your lashes properly, they can last more than 35 times. Make sure you clean the individual magnets after each use and always store them in their case! We advise you to avoid putting them in direct contact with water because they will lose their shape and their curvature. The  lifespan of the eyeliner is 6 months after opening.

  • Does the eyeliner come with the lashes?

    Our magnetic eyeliner does not come with the lashes, except our kits. Each kit offers a wholesale discount to get 2 or more lashes with magnetic eyeliner included! Take a look at our kits click here

  • Is eyeliner safe for the skin?

    Yes, all our products have been tested for safety.

     Our eyeliner has the same types of ingredients you might see in other liners or mascara. What makes our liner magnetic is our iron oxide ingredient. There are no heavy metals in our formula.

    If you have any pre-existing eye conditions, consult your doctor.  For a break down of all our ingredients, please visit our FAQ ingredients section.

  • Is the eyeliner tested on animals?

    No, none of our products are tested on animals.

    all of our products are cruelty-free and vegan-friendly.

  • How can I decide which lash style is right for me?

    We have a very efficient buying guide, you can compare and decide which eyelash suits your needs!

  • How can I make sure the Magnetic Babe lashes fit the shape of my eyes?

    We offer a wide range of lash styles with differents styles, thicknesses and lengths. There are 6 small magnets on each of them which can be cut to fit the lash to any eye shape and size.

  • Can I use more than one discount code?

    The maximum allowed is only one discount code per order. If you try to apply more than 1 code to your order, the best discount will be applied.

  • Can I wear mascara with my Magnetic Babe lashes?

    Yes, we recommend that you apply mascara and then curl your lashes before applying Magnetic Babe lashes, so your natural eyelashes are more blended in with the lashes! We do not recommend applying mascara directly to Magnetic Babe lashes as it will ruin the shape of the lashes and shorten their lifespan expectancy.

  • How do I get my magnetic lashes to adhere better to the magnetic eyeliner?

    Apply an even layer of eyeliner, the same thickness as the magnets and make sure it dry before magnetizing your lashes for optimal hold! If you reuse your lashes, you may notice residue of mascara or eyeliner stuck to the small magnets, you can gently scatch off the residue with your finger nail or dip a cotton swab into the makeup remover.

  • How do i remove and clean my lashes?

    Just gently pull off the false eyelashes from the eyelids.

     Easy and PAINLESS! 

  • What material are the lashes and eyeliner brush made of?

    Our magnetic lashes are made with the highest quality synthetic fibers. The brush is made of synthetic fiber.

  • When will i receive my order?

    All our orders are received and delivered from our warehouse within 48 hours. Shipping usually takes approximately 2-7 business days from the time it leaves our facility. ** Due to COVID-19, shipping carriers  may be  experiencing  delays.

  • I am an influencer, how can I collaborate with you?

    If you like our idea, love our lashes, and you can't wait to show it to the world, we'd love to collab with you!

    Tag @magneticbabe.it in your instagram post.

    Send us a DM.

  • How do i cancel my order?

    All orders are processed within 24 hours or less.

     If you would like to edit or cancel your order, you can contact us at support@magneticbabe.it  within 1 hour of order placement to cancel your order.

  • How can I contact customer service?

    To contact customer service, please email us at support@magneticbabe.it and our fantastic customer service team will be happy to help you! Wait up to 48 hours for someone on our team to get back to you.

  • Where are you based?

    Our company is based in the fashion capital Milan, Italy.

    Via Monte Napoleone 8

  • Do you ship worldwide?

    Yes we ship WORLDWIDE! Please check rates as they are calculated at checkout based on country!

  • Will I be charged duties/customs fee? Duties/Fees are not included.

    Duties/Fees are not included. 

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